Effective Date: 9/29/2024
Last Updated: 9/29/2024
Welcome to EstyPerfect Glowy (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree to these terms, please do not use our services.
EstyPerfect Glowy is a cosmetic e-commerce website operated from London, UK, offering a variety of beauty and skincare products. Our registered address is 71 Camberwell Church St, London SE5 8TR, UK
By using our website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our services. You also agree that any personal information you provide will be accurate and complete.
To place an order, browse our product catalog and add items to your cart. When you’re ready to complete your purchase, proceed to checkout and follow the on-screen instructions. By placing an order, you agree to provide accurate payment, billing, and shipping information.
Once you place an order, you will receive an email confirmation. This does not mean that your order has been accepted. All orders are subject to acceptance, and we reserve the right to cancel or refuse any order at our discretion, especially in cases where:
All product prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to change product prices at any time without notice. The price of the product at the time of your order will be the price charged.
Promotions, discount codes, or special offers are subject to specific terms, which will be outlined in the relevant promotional materials. Only one promotion or discount code can be used per order unless otherwise stated.
We accept various payment methods, including:
Payment is required at the time of placing an order. If there are any issues with your payment, your order will not be processed until the issue is resolved.
We deliver products within the UK and internationally. Shipping fees and delivery times vary based on the delivery location.
Please note that delivery times are estimates and not guaranteed. We will make every effort to ensure timely delivery but are not liable for delays caused by external factors, such as customs, courier delays, or extreme weather conditions.
Shipping costs are calculated at checkout based on the delivery address and service selected. We offer free standard UK delivery on orders over £50.
We want you to be satisfied with your purchase. If for any reason you are not, you can return products to us within 30 days of receipt, provided they are in their original condition, unopened, unused, and in their original packaging.
For hygiene and safety reasons, we cannot accept returns on opened or used skincare, makeup, and beauty tools unless the item is faulty or damaged upon receipt.
To initiate a return, contact us at returns@estyperfectglowy.com with your order number and reason for return. We will provide instructions for sending the items back to us. You are responsible for return shipping costs unless the product is faulty or damaged.
Once we receive and inspect your returned items, we will process a refund to your original payment method within 7-10 working days. Refunds may take additional time to appear in your account depending on your bank or payment provider.
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. If a product offered by EstyPerfect Glowy is not as described, your sole remedy is to return it in unused condition.
All products are subject to availability. If an item is out of stock, we will notify you as soon as possible and offer a refund or alternative product.
All content on the EstyPerfect Glowy website, including but not limited to text, images, logos, graphics, and software, is the property of EstyPerfect Glowy or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written consent.
We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
To the fullest extent permitted by law, EstyPerfect Glowy will not be liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. Our total liability to you in connection with any purchase is limited to the amount you paid for the product.
You agree to indemnify, defend, and hold harmless EstyPerfect Glowy, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in connection with your use of our website or violation of these Terms and Conditions.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of England.
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the date of the latest revision. It is your responsibility to review these terms regularly.
If you have any questions or concerns about these Terms and Conditions, please contact us:
EstyPerfect Glowy
support@estyperfectglowy.com
Phone: +44 20 7277 0756
By using our website or placing an order, you agree to these Terms and Conditions. Thank you for choosing EstyPerfect Glowy!
